Contact information
Last Updated: September 16, 2026
At SnugglePaw, we value clear communication and are committed to helping our customers with questions about our products, orders, shipping, returns, and other store-related matters.
Customer Support
For assistance, please contact us using the information below:
Business Name: SnugglePaw
Website: snugglepaw.sbs
Email: support@snugglepaw.sbs
Phone: +1 718-877-8096
Business Address:
SnugglePaw
2409 Arapahoe St
Denver, CO 80205
United States
Established: 2023
Order Support
For questions concerning an existing order, please include your:
- Full name.
- Order number.
- Email address used to place the order.
- Brief description of your request.
Providing this information will help our customer support team identify your order and respond efficiently.
For your security, please do not send full payment card numbers, passwords, or other sensitive authentication information by email.
Product Questions
If you need additional information about a product before placing an order, please contact our customer support team.
We will make reasonable efforts to provide the information necessary to help you understand the product before purchasing.
Returns and Refunds
To request a return or discuss a refund, email support@snugglepaw.sbs within the applicable return period.
SnugglePaw provides eligible customers with a 30-day return period as described in our Return & Refund Policy.
Shipping Questions
SnugglePaw provides free worldwide shipping, with an estimated standard delivery timeframe of 7–10 days.
If you have concerns about a shipment, please include your order number when contacting us.
General Inquiries
For general questions, feedback, or concerns about SnugglePaw, please contact:
We appreciate your business and look forward to assisting you.